|Since it's opening, Freight Logistics Services USA
has been a full service logistics company. We have been involved with project
logistics since the mid 1970’s.
With the experience that we have obtained over the past 30+ years
we have come to realize that the most important thing that we can
offer is CUSTOMER SERVICE.
Freight Logistics Services USA gives customers the type of CUSTOMER
SERVICE that they expect and need from their logistics
With over 30+ years in the industry, we also bring INDUSTRY
KNOWLEDGE in handling any type of cargo. We work with
Project Cargoes (over-dimensional and overweight) as well as “regular”
cargoes – containers, LCL, airfreight, trucking, etc., etc.
When opening Freight Logistics Services USA in 2004, we felt the one thing
that was being overlooked in the logistics industry was CUSTOMER
SERVICE. We are here to serve our clientele. You will not
get any of the “bureaucracy” at Freight Logistics Services USA. There
is no “push 1 for ocean”, “push 2 for air”, “push 3 for imports”,
etc., etc. We believe that if the client is calling us it is because
they have the need to talk to an actual person. We are here to answer
the phone and do not have any voice mails within our office system.
With our focus on CUSTOMER SERVICE and our background
in INDUSTRY KNOWLEDGE this has helped us to develop
CUSTOMER SERVICE + INDUSTRY KNOWLEDGE = CUSTOMER SATISFACTION
We feel that if – at the end of the day – the customer is SATISFIED,
all else falls into place.
Again, welcome to Freight Logistics Services USA. We appreciate your
time and look forward to offering our services to you.
SERVICE + INDUSTRY KNOWLEDGE = CUSTOMER SATISFACTION