Since it's opening, Freight Logistics Services USA has been a full service logistics company. We have been involved with project logistics since the mid 1970’s.

With the experience that we have obtained over the past 30+ years we have come to realize that the most important thing that we can offer is CUSTOMER SERVICE.

Freight Logistics Services USA gives customers the type of CUSTOMER SERVICE that they expect and need from their logistics provider.

With over 30+ years in the industry, we also bring INDUSTRY KNOWLEDGE in handling any type of cargo. We work with Project Cargoes (over-dimensional and overweight) as well as “regular” cargoes – containers, LCL, airfreight, trucking, etc., etc.

When opening Freight Logistics Services USA in 2004, we felt the one thing that was being overlooked in the logistics industry was CUSTOMER SERVICE. We are here to serve our clientele. You will not get any of the “bureaucracy” at Freight Logistics Services USA. There is no “push 1 for ocean”, “push 2 for air”, “push 3 for imports”, etc., etc. We believe that if the client is calling us it is because they have the need to talk to an actual person. We are here to answer the phone and do not have any voice mails within our office system.

With our focus on CUSTOMER SERVICE and our background in INDUSTRY KNOWLEDGE this has helped us to develop our motto:

CUSTOMER SERVICE + INDUSTRY KNOWLEDGE = CUSTOMER SATISFACTION

We feel that if – at the end of the day – the customer is SATISFIED, all else falls into place.

Again, welcome to Freight Logistics Services USA. We appreciate your time and look forward to offering our services to you.

CUSTOMER SERVICE + INDUSTRY KNOWLEDGE = CUSTOMER SATISFACTION



 

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